PRIVACY POLICY
Effective Date: 04/22/2026
Welcome to Backyard Comfort! As a family-owned business dedicated to providing high-quality, recycled plastic outdoor furniture, we are just as committed to protecting your privacy and personal information.
This Privacy Policy outlines how Backyard Comfort (“we”, “our”, or “us”) collects, uses, protects, and shares your information when you visit our website Backyard Comfort and purchase our products.
1. Information We Collect
To provide you with the best shopping experience for your new maintenance-free outdoor furniture, we collect the following types of information:
Personal Identification Information: When you make a purchase, create an account, or contact us regarding our 15-year craftsmanship warranty, we may collect your name, email address, phone number, shipping address, and billing address.
Payment Information: All payments are processed securely through our third-party payment processors. We do not store your complete credit card details on our servers.
Non-Personal Information & Cookies: We automatically collect certain technical information when you visit our site, such as your IP address, browser type, and browsing behavior. We use cookies to improve website functionality and enhance your user experience.
2. How We Use Your Information
We use the data we collect to provide and improve our services. Specifically, your information is used to:
Process and fulfill your orders for our durable, weather-resistant furniture.
Communicate with you regarding order updates, shipping, and customer service inquiries.
Register and verify your 15-year craftsmanship warranty.
Improve our website, product offerings, and overall customer experience.
Send promotional emails or newsletters regarding new products or sales (only if you have opted in, and you may unsubscribe at any time).
3. Sharing Your Information
As a trusted family-owned business, we do not sell, trade, or rent your personal information to third parties. We only share your information with trusted third-party service providers who assist us in operating our business, such as:
Payment processors (to securely handle transactions).
Shipping and logistics partners (to deliver your furniture to your home).
Website analytics providers (to help us understand how visitors use our site).
These third parties are strictly obligated to keep your information confidential and use it only for the services they provide to us.
4. Data Security
Because our furniture is made to withstand all the elements, we believe your data should be just as secure. We implement standard security measures, including SSL (Secure Socket Layer) encryption, to protect your personal and financial information during transmission. However, please note that no method of transmission over the Internet is 100% secure.
5. Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal data.
Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise any of these rights, please contact our customer support team using the information provided below.
6. Third-Party Links
Our website may contain links to third-party sites (such as information on Tangent Materials or marine-grade hardware specifications). We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.”
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to our family team!
Email: backyardcomfort9114@gmail.com
Phone: 330-440-9114